Following a controversial comment about removing freeplay, Nick Ippolito, Player Development Mentor AKA “The Host Whisperer,” explains his reasoning to URComped CEO, Craig Shacklett. Not only is Freeplay on the burner, but Nick also questions other PD systems, comps, host actions and more! Listen to podcast version here.

Topics Discussed:

• Eliminate comp buckets and points
• When should casinos use freeplay
• What could replace Freeplay
• The Comp Transaction