![Read more about the article Building Player Relationships in the Digital Age: Jim Sulima Interview [VIDEO]](https://trio360.vip/wp-content/uploads/2025/03/TN_Jim-Sulima-2_Full-Interview.png)
In this interview, Jim Sulima, Director of Player Development at Rocky Gap Casino Resort, discusses with URComped CEO, Craig Shacklett, the strategies and best practices for fostering meaningful connections with…
In the fast-growing world of iGaming and sports betting, VIP hosting is now a major component. In this interview we discuss the importance of building relationships in a virtual environment,…
![Read more about the article Does Every Player Need to be Coded to a Host: Cocktails at the Tangiers- Nick Ippolito Interview [VIDEO]](https://trio360.vip/wp-content/uploads/2023/10/pexels-igor-starkov-756083-scaled.jpg)
Nick Ippolito AKA "The Host Whisperer" recently posted, "Breaking News! Hosts do not need to be coded to all your top-tier players". In this new interview, Trio360 and URComped CEO,…
![Read more about the article Advancing Player Development Progress- Nick Ippolito AKA “The Host Whisperer” Interview [VIDEO]](https://trio360.vip/wp-content/uploads/2023/04/pexels-taras-makarenko-593172-scaled.jpg)
In this interview, Trio360 and URComped CEO, Craig Shacklett, talks with Casino Host Trainer and Player Development Mentor, Nick Ippolito AKA "The Host Whisperer" to drill into different expectations and…
![Read more about the article The Revolution of Casino Credit Systems -Marker Trax Interview[VIDEO]](https://trio360.vip/wp-content/uploads/2021/11/pexels-pavel-danilyuk-7594259-scaled.jpg)
Traditional casino credit systems have come with multiple issues for casino operators. Applying and getting approved for a credit line can sometimes take anywhere from a couple days to even…
![Read more about the article Effective Software Creates the Best Service for VIP Players & Player Development- TRIO360 Interview [VIDEO]](https://trio360.vip/wp-content/uploads/2020/03/back-end-mockup-desktop.jpg)
Most CRM software is built to be serviceable to multiple industries with general sales' needs in mind. These broad and versatile systems are probably helpful in many industries, but when…
![Read more about the article VIP Player Expectations for Player Development- Darryl McEwen Interview [VIDEO]](https://trio360.vip/wp-content/uploads/2021/04/Atlantic-City-scaled.jpg)
Casino hosts have a very demanding job, especially when it comes to making accommodations for VIP players. Knowing a player's preferences and expectations is valuable information for hosts which can…