Advancing Player Development Progress- Nick Ippolito AKA “The Host Whisperer” Interview [VIDEO]

In this interview, Trio360 and URComped CEO, Craig Shacklett, talks with Casino Host Trainer and Player Development Mentor, Nick Ippolito AKA "The Host Whisperer" to drill into different expectations and…

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Casino Marketing from Player Development- Kaycea Grignon Interview [VIDEO]

Starting out as a casino host can be explosive to someone's casino career. Learning the ins and outs of player development can lead to so many other areas like management,…

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Effective Software Creates the Best Service for VIP Players & Player Development- TRIO360 Interview [VIDEO]

Most CRM software is built to be serviceable to multiple industries with general sales' needs in mind. These broad and versatile systems are probably helpful in many industries, but when…

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VIP Player Expectations for Player Development- Darryl McEwen Interview [VIDEO]

Casino hosts have a very demanding job, especially when it comes to making accommodations for VIP players. Knowing a player's preferences and expectations is valuable information for hosts which can…

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