host expectations Archives

Driving Incremental Growth with Player Development – Nick Ippolito Interview [VIDEO]

Post author:Casino Marketing University
Post published:August 29, 2023
Post category:Player Developement
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In this interview, Trio360 and URComped CEO, Craig Shacklett, talks with Casino Host Trainer and Player Development Mentor, Nick Ippolito AKA "The Host Whisperer" to discuss Executive Host team structures,…

VIP Player Expectations for Player Development- Darryl McEwen Interview [VIDEO]

Post author:Casino Marketing University
Post published:April 16, 2021
Post category:Loyalty Programs Offers and Incentives Player Developement
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Casino hosts have a very demanding job, especially when it comes to making accommodations for VIP players. Knowing a player's preferences and expectations is valuable information for hosts which can…