Renovating Player Development: Cocktails at the Tangiers- Nick Ippolito Interview [VIDEO]

In this recent interview, Nick Ippolito, Player Development Mentor AKA "The Host Whisperer," discusses with Trio360 and URComped CEO, Craig Shacklett, how he transforms the culture of player development ("PD")…

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Casino Customer Service: Cocktails at the Tangiers- Nick Ippolito Interview [VIDEO]

In this recent interview, Nick Ippolito, explains to Trio360 and URComped CEO, Craig Shacklett, the importance of customer service in the casino space and how it differs from player development.…

Continue ReadingCasino Customer Service: Cocktails at the Tangiers- Nick Ippolito Interview [VIDEO]