customer experiene Archives

Loyalty, Promotions, and Brand Differentiation: Insights from Ellis Island Casino

Post author:Casino Marketing University
Post published:March 4, 2025
Post category:Branding and Audience Engagement
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When it comes to standing out in the competitive Las Vegas market, Ellis Island Casino has built a reputation for its strong customer connections, creative promotions, and a commitment to…

Retail Technology is Taking Over Casinos- Theatro Interviews[VIDEO]

Post author:Casino Marketing University
Post published:July 26, 2021
Post category:Branding and Audience Engagement Operations Software and Technology
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Technology that has exploded in the retail space is now doing the same within casinos. Kim Scott, Senior Product Marketing Manager for Gaming and Hospitality, and Amy Bakos, AVP of…