Renovating Player Development: Cocktails at the Tangiers- Nick Ippolito Interview [VIDEO]

In this recent interview, Nick Ippolito, Player Development Mentor AKA "The Host Whisperer," discusses with Trio360 and URComped CEO, Craig Shacklett, how he transforms the culture of player development ("PD")…

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Casino Customer Service: Cocktails at the Tangiers- Nick Ippolito Interview [VIDEO]

In this recent interview, Nick Ippolito, explains to Trio360 and URComped CEO, Craig Shacklett, the importance of customer service in the casino space and how it differs from player development.…

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Casino Marketing from Player Development- Kaycea Grignon Interview [VIDEO]

Starting out as a casino host can be explosive to someone's casino career. Learning the ins and outs of player development can lead to so many other areas like management,…

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