When it comes to standing out in the competitive Las Vegas market, Ellis Island Casino has built a reputation for its strong customer connections, creative promotions, and a commitment to…
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In this interview, Trio360 and URComped CEO, Craig Shacklett, talks with Casino Host Trainer and Player Development Mentor, Nick Ippolito AKA "The Host Whisperer" about the difference between Vegas and…
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In this interview, Trio360 and URComped CEO, Craig Shacklett, talks with Casino Host Trainer and Player Development Mentor, Nick Ippolito AKA "The Host Whisperer" to dive into the comping structure…
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One issue that startups tend to face is competing with larger, well-known companies. Most startups have not built a reputation or large enough client-base to make them seem like a…
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Starting out as a casino host can be explosive to someone's casino career. Learning the ins and outs of player development can lead to so many other areas like management,…
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Software companies have a lot of similar experiences. Juan Romero, CEO of Volante Software, and Craig Shacklett, CEO of TRIO360 and URComped, share thoughts, stories, challenges, and ideas as similar…
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Software startups face a lot of the same challenges, roadblocks, opportunities, and successes to celebrate. Juan Romero, CEO of Volante Software, and Craig Shacklett, CEO of TRIO360 and URComped, share…
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Casinos have tons of different types of data stored that, more often than not, goes unused and takes up system space. But what if this data was used to solve…