![Read more about the article Player Reactivation and Retention: Jim Sulima Interview [VIDEO]](https://trio360.vip/wp-content/uploads/2025/06/TN_Jim-Sulima-3_Full-Interview.png)
Jim Sulima, Director of Player Development at Rocky Gap Casino Resort, joins URComped CEO Craig Shacklett to explore effective strategies for reactivating and retaining casino players. The discussion dives into…
![Read more about the article Transparency With Customers: Cocktails at the Tangiers- Nick Ippolito Interview [VIDEO]](https://trio360.vip/wp-content/uploads/2024/09/1533823206296.jpg)
How long do you have with a customer to grab their attention and make an impact? Nick Ippolito, Player Development Mentor AKA "The Host Whisperer," explains to URComped CEO, Craig…
![Read more about the article The End of Freeplay: Cocktails at the Tangiers- Nick Ippolito Interview [VIDEO]](https://trio360.vip/wp-content/uploads/2024/07/pexels-john-guccione-www-advergroup-com-1874301-3531895-scaled.jpg)
Following a controversial comment about removing freeplay, Nick Ippolito, Player Development Mentor AKA "The Host Whisperer," explains his reasoning to URComped CEO, Craig Shacklett. Not only is Freeplay on the…
Back in high demand, Nick Ippolito Player Development Mentor AKA "The Host Whisperer," discusses with URComped CEO, Craig Shacklett, how to build a casino player development program from the ground…
![Read more about the article Does Every Player Need to be Coded to a Host: Cocktails at the Tangiers- Nick Ippolito Interview [VIDEO]](https://trio360.vip/wp-content/uploads/2023/10/pexels-igor-starkov-756083-scaled.jpg)
Nick Ippolito AKA "The Host Whisperer" recently posted, "Breaking News! Hosts do not need to be coded to all your top-tier players". In this new interview, Trio360 and URComped CEO,…
![Read more about the article Driving Incremental Growth with Player Development – Nick Ippolito Interview [VIDEO]](https://trio360.vip/wp-content/uploads/2023/08/pexels-monstera-5849573-scaled.jpg)
In this interview, Trio360 and URComped CEO, Craig Shacklett, talks with Casino Host Trainer and Player Development Mentor, Nick Ippolito AKA "The Host Whisperer" to discuss Executive Host team structures,…
Trio360 attended CMTC 2023 (Casino Marketing and Technology Conference) in Reno, NV in July 2023. Take a look at the highlights. https://www.youtube.com/watch?v=eSOjoiqiGI8
![Read more about the article Advancing Player Development Progress- Nick Ippolito AKA “The Host Whisperer” Interview [VIDEO]](https://trio360.vip/wp-content/uploads/2023/04/pexels-taras-makarenko-593172-scaled.jpg)
In this interview, Trio360 and URComped CEO, Craig Shacklett, talks with Casino Host Trainer and Player Development Mentor, Nick Ippolito AKA "The Host Whisperer" to drill into different expectations and…
Trio360 attended G2E 2022 (Global Gaming Convention) in Las Vegas in October 2022. Take a look at the highlights. https://www.youtube.com/watch?v=otphC0O3tL0
![Read more about the article NEW Ultimate Gaming Network for Gamblers- MaxBet TV Interview [VIDEO]](https://trio360.vip/wp-content/uploads/2022/02/Craig-MaxBet.jpg)
For most civilians, the casino industry seems like a big mystery on how it all works. Maybe because there are so many niches within the industry, from how the slot…