You are currently viewing Does Every Player Need to be Coded to a Host: Cocktails at the Tangiers- Nick Ippolito Interview [VIDEO]

Does Every Player Need to be Coded to a Host: Cocktails at the Tangiers- Nick Ippolito Interview [VIDEO]

Nick Ippolito AKA “The Host Whisperer” recently posted, “Breaking News! Hosts do not need to be coded to all your top-tier players”. In this new interview, Trio360 and URComped CEO, Craig Shacklett, asks the Casino Host Trainer and Player Development Mentor to elaborate on his post in their discussion as well as go over a potential new structure. Listen to podcast version here.

Topics Discussed:

  • Coding Top-Tier Players
  • Problems with coding players
  • Player Loyalty
  • Connecting Customer Service
  • How to transition high-frequency players away from hosts

Leave a Reply