In this interview, Trio360 and URComped CEO, Craig Shacklett, talks with Casino Host Trainer and Player Development Mentor, Nick Ippolito AKA “The Host Whisperer” to dive into the comping structure within Player Development and analyze the pros and cons of using Player Loss, Theo, and Worth measurements. Listen to podcast version.

Topics Discussed:

• Bringing Player Development to other departments
• Trigger Words
• Valuing table players
• What is ADW – Player Worth versus Loss
• Comping in Competitive Markets
• Rewarding loss
• Discrepancies in Marketing offers
• What should commissions be based on